Hellman & Friedman invests ~$900M in Genesys at ~$3.8B EV (Jul 2016)

In July 2016, Menlo Park–based customer-engagement / contact-center software company Genesys announced an approximately $900 million investment from Hellman & Friedman to acquire a substantial equity stake from existing holders, implying an enterprise value of about $3.8 billion. Permira funds (with Technology Crossover Ventures and other original investors) retained majority ownership. Dealroom records the event as a SECONDARY with Hellman & Friedman as lead.

Genesys provides omnichannel customer-experience and contact-center software for large enterprises. This was a significant minority PE stake into a Permira-backed software platform — not a sole-control LBO — and H&F remains listed on the company’s investor roster on hf.com.

Source: Business Wire — Genesys H&F investment at $3.8B valuation: https://www.businesswire.com/news/home/20160721005913/en/Genesys-Announces-Investment-from-Hellman-Friedman-at-3.8-Billion-Valuation
Hellman & Friedman — Genesys portfolio: https://hf.com/portfolio/genesys/