M&A

PartnerOne buys ISI Analytics to expand collaboration analytics reach

What's the deal? PartnerOneDealroom has a profile for this one. Try Dealroom →, an enterprise software group, has acquired ISI AnalyticsDealroom has a profile for this one. Try Dealroom →, a provider of enterprise collaboration analytics and operational intelligence solutions. The two companies announced the deal on July 14, 2026. Financial terms were not disclosed.

What does ISI do? ISI Analytics turns complex collaboration data into operational intelligence, letting IT teams monitor Microsoft Teams, Cisco, and Webex calling environments. Its tools flag communications issues before they hit users and track adoption to help firms get more from their platform investments.

Why now? As organisations embrace hybrid work and AI-powered productivity tools, visibility into communications platforms has become critical. "Organizations are rapidly transforming the way they collaborate, and AI is accelerating that evolution," said Jason Forehand, chief executive officer of ISI Analytics.

What's the endgame? PartnerOne says the deal gives ISI more resources to speed product innovation and expand its lead in collaboration analytics. The buyer plans to invest in AI-enabled capabilities and product development while keeping ISI's existing products, team, and customer relationships intact.

What changes for customers? Customers and partners can expect uninterrupted product delivery and support, PartnerOne said, alongside increased investment in innovation. Madison Park GroupDealroom has a profile for this one. Try Dealroom → served as exclusive financial advisor to ISI Analytics.

The signal: With Teams, Cisco, and Webex now the digital workplace, demand is rising for tools that measure their performance and adoption. "As AI reshapes the future of enterprise collaboration, organizations will need even greater insight into the performance, adoption and health of these critical platforms," said Suzanne Fortman, vice president at PartnerOne.

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