AutoVitals buys Mastertech.ai to add AI diagnostics for repair shops
What's the deal? AutoVitalsDealroom has a profile for this one. Try Dealroom →, a San Diego provider of digital tools for independent auto repair shops, has acquired Mastertech.aiDealroom has a profile for this one. Try Dealroom →, an AI-powered diagnostic and service intelligence platform. Terms were not disclosed. The company plans to fold Mastertech.ai's technology into its digital vehicle inspection and workflow platform.
What does each side do? AutoVitals sells online booking, digital inspections, workflow management, CRM, and marketing tools to independent shops. Mastertech.ai combines OEM repair information, vehicle service history, shop management data, and a database of real-world repair orders to help technicians diagnose vehicles and build estimates.
What's the endgame? AutoVitals wants service professionals to access diagnostic help, maintenance alerts, wiring diagrams, and technical service bulletins directly inside its workflow. "This acquisition accelerates both our near-term and long-term strategy to weave artificial intelligence into every workflow," said chairman and chief executive officer Steve KriterDealroom has a profile for this one. Try Dealroom →.
The hire: Linda GrayDealroom has a profile for this one. Try Dealroom →, founder and chief executive officer of Mastertech.ai, joins AutoVitals to guide product strategy and lead the integration. "Together, we'll be able to bring AI-powered service intelligence to significantly more shops," she said.
What changes for customers? Nothing immediately. Mastertech.ai will keep operating as it does today, and AutoVitals customers will later be able to add its features as an optional enhancement.
The signal: As vehicles grow more complex and shops face pressure to serve customers faster, software vendors are racing to embed AI in the workshop. AutoVitals is betting that owning the diagnostic layer — not just the workflow — is where the next competitive edge lies.
Read more: The Associated Press
Image credit: L.C.Nøttaasen
