Findhelp raises $250M from TPG's Rise Fund to scale social care platform
What's the deal? Austin-based Findhelp, the US's largest social care technology platform, has raised $250 million from The Rise Funds, the impact investing arm of global asset manager TPG. The company will use the capital to expand its national network, grow its customer base, and invest in its technology platform.
Founded in 2010 as Aunt Bertha and rebranded in 2021, Findhelp connects tens of millions of people each year to more than 900,000 verified community programme locations across the US.
It serves over 800 customers — including health systems, health plans, government agencies, and employers — helping them identify social needs, coordinate services, and manage benefits enrolment such as Medicare and Medicaid.
Why now? Demand for social care infrastructure has grown sharply as health systems and government agencies face pressure to address non-medical factors — housing, food, utilities, and transportation — that drive health outcomes.
Findhelp has built scale over 15 years and made two acquisitions in the past two years: benefits enrolment platform Uno HealthDealroom has a profile for this one. Try Dealroom → and engagement platform Kiip, both New York-based, for undisclosed amounts.
The $250 million round, its largest by far after raising roughly $50 million previously, positions it to consolidate that growth.
The Rise Funds, founded in 2016 by TPG alongside BonoDealroom has a profile for this one. Try Dealroom → and Jeff SkollDealroom has a profile for this one. Try Dealroom →, focuses on high-growth, mission-driven companies. TPG's broader impact platform manages approximately $31 billion in assets.
What could go wrong? Findhelp's business depends heavily on government and healthcare customers — two sectors under significant budgetary pressure. Federal and state spending on social services is politically contentious and subject to cuts, which could shrink the addressable market or slow procurement cycles.
Integrating its recent acquisitions while deploying a large new capital injection also adds operational complexity.
The signal: This deal reflects a broader shift in how the US healthcare and public sectors think about social determinants of health — the non-clinical factors that drive a significant share of health costs. Connecting people to community services is increasingly being treated as infrastructure, not charity, which makes platforms like Findhelp commercially viable at scale.
For impact investors, it is also a signal that mission-driven technology businesses can attract serious growth capital without sacrificing returns.
Sources:
TPG
Business Wire
Business Journals
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Image credit:
Findhelp
J.V.
