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Firsthand
Building and scaling a world-class team dedicated to delivering life-changing outcomes to individuals with serious mental and physical illnesses
About Firsthand
Firsthand Cares is a startup operating in the mental health care sector, providing support and resources for individuals living with serious mental illness. The company's unique selling proposition is its emphasis on shared lived experience, meaning that many of its team members have personal experience with mental health challenges. This approach fosters trust and understanding, which are crucial for sustainable recovery.
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The company's primary clients are individuals living with serious mental illness, who often face barriers to accessing the care and support they need. Firsthand Cares aims to bridge this gap by offering a range of services, including personal guidance, community resources, and mental health advocacy.
The business model of Firsthand Cares revolves around providing these services to clients, likely funded through a combination of private payments, insurance reimbursements, and possibly grants or donations for non-profit operations. The company generates revenue by charging for its services, which are delivered by a team of experienced professionals and guided by a strong commitment to improving mental health outcomes.
Firsthand Cares operates in the broader healthcare market, but specifically within the mental health sub-sector. The company's focus on lived experience and personal recovery journeys sets it apart from traditional mental health service providers.
In conclusion, Firsthand Cares is a mental health startup that leverages shared lived experience to provide much-needed support and resources to individuals living with serious mental illness. Its business model is centered on service provision, and it operates in a market with a growing recognition of the importance of mental health care.
At a glance
- Status
- Operational
- Founded
- 2021
- Headquarters
- New York City, United States
- Employees
- 191
- Open positions
- 12
- Dealroom signal
- 89.0/100
- Industry
- Health, Wellness Beauty
- Sub-industry
- Health Platform
- Sector
- Health Tech & Medtech, Mental Health, Tech for Medical Professionals, Tech for Patients, Hard Tech
- Business model
- Marketplace & ecommerce
- Client focus
- b2c
Latest news
Press, funding announcements and product moves mentioning Firsthand.
Funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| LATE VCOther financing | Jul 2026 | $10M | $141M | Undisclosed | ↗ |
| LATE VCOther financing | Feb 2023 | $28M | $112M | GV | ↗ |
Financials
Revenue, earnings and other financial measures where available. Years marked “E” are estimates.
Growth signals
Latest recorded traffic for Firsthand is 7.2K monthly website visits, down 40% over the last three months. Firsthand's team grew 24.8% over the past year.
Open positions
Similar companies
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Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Series B and later1 investor entered at this stage
Source: Dealroom Talent Intelligence.
Global footprint
team presence
Market sentiment
An AI-synthesised read of the highest-engagement posts about Firsthand on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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