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Cloudcherry

Marketing · Chennai, India · Founded 2013

The #1 Voice of the Customer software that gives you the simplest & fastest insights to improve your brand's Customer Experience MoreLess

Founded in 2014 by Vinod Muthukrishnan and Nagendra CL, CloudCherry is a company that specializes in customer experience management. Muthukrishnan, a former merchant navy officer turned tech entrepreneur, co-founded the company with the vision of providing businesses with a tool to understand and improve the customer journey in real-time.

CloudCherry operates on a Software-as-a-Service (SaaS) model, offering a platform that enables businesses to collect and analyze customer feedback across multiple channels. The company's product allows users to create surveys, measure Net Promoter Score (NPS), and gain insights into customer sentiment. A key feature of the platform is its predictive analytics engine, which provides contact center agents with real-time suggestions for up-selling, cross-selling, and service modifications to enhance the customer experience. The company was acquired by Cisco, a major milestone that underscores its position in the market.

Keywords: customer experience management, CEM, SaaS, feedback analytics, predictive analytics, customer journey, NPS, contact center solutions, real-time feedback, customer sentiment analysis

Valuation $0–100M
Headcount <100
Total funding $10–50M
Unlock exact values This page shows ranges. Dealroom has the exact numbers for Cloudcherry and the history behind them.

Talent graph

Cloudcherry's talent

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Team profiled 11 named & role-tagged
Founders Hidden — book a demo/100 quality score
Key operators 2 quality Hidden — book a demo/100
Potential founders Hidden — book a demo likely future founders
Startup mafia Hidden — book a demo alumni-founded startups
Talent movements Hidden — book a demo in · Hidden — book a demo out past 12 months

Source: Dealroom Talent Intelligence.

Investors

5 investors on Cloudcherry's cap table

Sourced from Dealroom's funding and investor records. Investor profile links are shown where available.

Seed 1 investor entered at this stage
Chiratae Ventures
Series A 4 investors entered at this stage
IDG Ventures
Cisco Investments
Vertex Ventures SE Asia & India
InnoVen Capital

Global footprint

Where Cloudcherry has talent and traffic

Workforce by country
4 countries with
team presence
🇮🇳 India50%
🇺🇸 United States33.3%
🇸🇦 Saudi Arabia8.3%
🇨🇳 China8.3%
4 countries shown

Market sentiment

What the market is saying about Cloudcherry

An AI-synthesized read of the highest-engagement posts about Cloudcherry on X over the past 7 days. We rank by likes & retweets, ignore corporate channels, and surface the themes that broke out from real people.

Reading the room on X — pulling top posts and synthesizing themes…

Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour

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